Microsoft Teams vs Zoom – Which is Better for Your Business?

Microsoft Teams vs Zoom – Which is Better for Your Business?

With companies working remotely and people around the world trying to keep in touch with family and friends during these uncertain times, demands for tools such as Microsoft Teams and Zoom are at an all-time high. These tools allow users to attend virtual meetings, message other users and groups, and even host and share files for work collaboration. There are a few differences between Microsoft Teams and Zoom, though, so which one should you choose? Which one is right for you and your business?


At a high level, both Microsoft Teams and Zoom offer similar features. Let’s dive into some of the them that set each of the two apart.

  • Microsoft Teams is an all-in-one workstream collaboration service which integrates with Office365. With many organizations already utilizing O365, Teams becomes an attractive choice as it allows for robust internal collaboration, backups, and file share. On the other hand, Zoom is an appealing choice for external collaborations.
  • Cost: When it comes to pricing, both Teams and Zoom do have a free version with limited capabilities.Paid plans:
    Teams = $5/user/month and up                                                         Zoom = $15/host/month and upIf your organization already has O365, Teams is available to you at no additional cost and only requires you to install the Teams desktop app to begin chatting with your teammates one-on-one or on channels, where you can have conversations built around a topic.
  • Functionalities: You can add custom tabs to each of your Teams Channels. You can use these tabs to provide links to the files being worked on, add a Planner to track team tasks, and more.
    Zoom also allows you to add apps from its marketplace, but with O365 integration, Teams is a one-stop-shop for many organizations.
  • User Experience: Zoom is more intuitive to use and easier to get started with than Teams. General controls do not overlay and block any content in Zoom, unlike in Teams where controls can get in the way and be a small nuisance.

    Which is best for you?

    Both Microsoft Teams and Zoom provide a comprehensive environment for collaboration and communication. While Zoom seems to be the better option to choose for individual users and external collaborations, Teams wins at an organizational level. If you are an O365 user, Teams easily integrates with your other business tools, making Teams the best choice for your business.

    Due to COVID-19, employees working in offices has become increasingly unsafe and difficult, requiring businesses to adopt new strategies to enable their workforce to work safely, remotely, and productively. BrainScale is offering businesses FREE, full-functionality trials of Microsoft Teams for up to 1,000 seats for 6 months. Visit our COVID response page to get started with your Teams trial today:

Author: Naveena Elamaran

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